Customers often ask about...

How do I find my ring size?

Here are some instructions on measuring your finger or an existing ring that fits well.

Things to note:

- The wider the ring band, the bigger your size should be.

-Make sure the ring you measure is round & not oval from wear.

Can I wear your jewelry with sensitive skin?

What materials do you work with?

I work with solid precious metals such as gold, silver, and platinum.
All of the metals I use are recycled.
The gemstones and diamonds I use are genuine & ethically sourced. (However, I am happy to use lab-grown gems & diamonds☺ )

I have experience in using alternative materials and enjoy an unusual jewelry project now and then. ☺

Can you use the metal and stones from my old jewelry?

As long as the metal is a solid precious metal and the stones are in good setting condition, absolutely!
Every situation is different. Some customers prefer to trade their old jewelry in for scrap value that is deducted from their final total of the new piece.
Other customers want the family gold to be used in the new jewelry and are willing to pay for the labor of turning their gold into usable materials.
If a gemstone or diamond is not in good setting condition, you have the option of having it re-cut.
I am happy to work with you to find the best option for you.

Do you do custom work?

I *love* custom work!

Send me a message and let's get to designing!

A custom wedding set made from solid 14k white gold and diamonds with hand carved vines and tree branches going around the entire ring. Inspired by nature and very organic.

Contact Form

Send me, Tess Pell, a Shopify message using the contact form above, email or direct message on Instagram. 

Email- ingoodcompanywithtess@gmail.com

Phone Number- 330-256-7724
(Available Monday - Wednesday, 9AM - 4PM)

Instagram-@ingoodcompany_jewelry

Facebook- @Ingoodcompanyjewelry

How do I clean/care for my jewelry properly?

Quick Care Guide:

*For Body Jewelry Cleaning Instructions Tap Here*

Cleaning Options:

To clean your fine jewelry, you can use a number of different methods. Here are a few so you can decide which is best for you and your jewelry. 

Before cleaning your jewelry, if it has stones, make sure they can be submerged in the cleaner you are using without damaging them.

DIY Cleaners:

Dish Soap & Warm Water

Warm water with dish soap in it is always a great option. The dish soap is made to cut through grease so it does a good job cleaning your body's oils from the jewelry without causing any disturbance. Most stones can withstand this cleaning. 
When you are done, use a polishing cloth to polish or a matte finishing pad to restore the piece back to a matte finish. 

Baking Soda Paste:

Mixing a bit of water with baking soda to create a paste is a good way get the tarnish out of the hard to reach places on your silver jewelry. (You can use this on gold but the gold shouldn't be tarnishing like silver does). Use a toothbrush to gently scrub the piece with the paste and rinse it in warm soapy water. Be sure to get all of the baking soda out of the cracks and crevices.
When you are done, use a polishing cloth to polish or a matte finishing pad to restore the piece back to a matte finish. 

Store Bought Cleaners:

Just a little warning: A lot of store-bought cleaners get the job done but they are not pleasant to work with. This is why jewelers will advise you to bring your jewelry in for cleaning if it is especially dirty or is an antique piece.
Contact me if you are local to the Cleveland area and would like your jewelry professionally cleaned. 

Silver Cleaner:

This is the silver jewelry cleaner I would recommend for heavy tarnish removal. It is smelly but it works very well. Don't leave your jewelry in there for too long or it will be a dull silver color instead of a metallic finish. You will need to have the piece re-polished by a professional.

Connoisseurs Silver Jewelry Cleaner

 

 

 

Still have questions?